Q1: Why FavorArt?

- We offer gifts/favors at reasonably low prices.
- More than hundred varieties of gifts/favors.
- No minimum order required.
- For added charm, we do personalization with our creative tag selections
- Registered and reliable company

Q2: Placing an order?

You may place an order via:
1. our website order form
2. email: favorart@live.com.my
3. phone in: (+6) 016 375 1300
- Upon receiving your order, you will receive a confirmation e-mail with the purchase details and shipping fees.
- To process your order, you are required to place a 50% deposit up front.
- Once your order has been processed and shipped out, we will send you an e-mail notification with the tracking number.
- We recommend that you place your order 60days in advance to avoid any dissapointment.
4. Whatsapp : 016-3751300

Q3:  Mode of Payment?

- PayPal ( please contact us for account details) 4% extra charges of total bill
- Bank transfer to account 111114015355 (MAYBANK), (CIMB)
- COD( Cash on Delivery)- remaining 50%; with a minimum purchase of 100pcs and above.
  *subject to availability

Q4: Product Samples?

- You may purchase samples at single unit price + shipping fees ( full payment up front)

Q5: Further Discount?

- For order more than 700pcs and above, you may email to us to check on our BEST price.

Q6: Order less than 60days?

- Browse through our SALE items published, as all the SALE items has ready stock.
- Contact us directly to check on ready stock availability.

Q7: Outlet/ Retail Store?

- FavorArt does not have any outlet store. We are an online shop, hence we are able to maintain low overhead cost and pass the savings to you 

Q8: Meeting points for collection or an appointment with FavorArt?
- Sunway Pyramid
- Mid Valley
- USJ Heights
- Kuching, Sarawak (*subject to availability)
- For other locations, please contact us to enquire.

Q9: Free Delivery?

- We provide FREE delivery service for order more than 500pcs. (Within PJ and KL area only)
- Less than 500pcs, delivery charge applied ( based on area)
- You may also come to Subang Jaya to self-collect

Q10: Cancellation Policy?

- In the event of cancellation after the order has been processed, deposits are not refundable.